~ "Just wanted to bring to your attention my appreciation and respect to one of your staff in the Male Section. His name is Muttu (if I'm not mistaken). Rare case to see someone always smiling and doing his job excellent. He does his job from his heart. I also noticed how your reception staff has become friendlier with great greeting skills, especially Catherine, very friendly and smiling. Overall, a great experience, and always fun to come back for training."